Car Rental Hawaii
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Feedback From Our Customers
Just like to say a big thank you for our car hire in your lovely island. It was seamless and easy to do also pick up.
We even paid for a little upgrade which made it affordable by having your great pricing in the first place
Do you have pricing for mainland USA? (Answer CRH. YES we Do!)
We will definitely recommending you to our friend who are going up to Hawaii soon and in the future
I want to thank Car Rental Hawaii/NKT-Travel for providing exceptional service in helping to correct an error which I made with my original reservation. Your staff went above and beyond the пїЅcall of dutyпїЅ when they contacted me and rectified the problem; most notably this action was initiated by NKT without my request. It is an example of exemplary customer service which is very unusual these days! I will certainly recommend your services without hesitation.
My thanks and best regards,
I just wanted to thank you fine folk for providing such a vital service. It made a very positive impact to my familyпїЅs vacation. You are definitely in the occupation under пїЅmemory makersпїЅпїЅ.
Allan B. British Columbia, Canada
To Whom It May Concern:
We recently (like yesterday) returned from a trip to Hawaii. We were on Oahu, Maui, and the Big Island and used your services for car rentals on all three islands. We had to change our reservations for Maui and the Big Island to upgrade the car type (turns out our 3 teenagers are better in a minivan than 3 across the back of a sedan), and then again due to Hurricane Iselle. When we arrived on the Big Island we almost changed again (Thrifty counter guy upselling 4WD vehicles hard) and I contacted customer service about this additional change.
Through it all, Amey was super helpful, researching the best options and both expiditiously and easily making all the needed adjustments. I felt like I had a personal assistant working through the arrangements and changes we needed to make — at one point I called and she picked up the phone with a Hi Lori since she recognized the number!
That you guys also had the best (WAY better than either the direct car web sites or the counters) prices also made it a whole lot easier to make changes on the fly. I don’t know how you’re getting your prices, but between that and your customer service, Car Rental Hawaii is one awesome organization in my book!
Thank you so much for making our vacation (and the changes) work — we certainly needed the cars that we had to drive all around and it was really helpful to have been able to make changes as easily as we did. Amey, in particular, is super! Wish I could work with someone like her for all my travel arrangements!
Much much mahalo always use u guys when we fly here and been getting all my associates at Southwest Airlines to do business with u also. Never any complaints only good comments. Thank u once again for great rental car prices!!
I want to tell you what wonderful customer service I received today. I was concerned that I didnпїЅt have an email trail on a car rental I had made back in February for our Hawaii trip that begins next Tuesday, March 25. As it turns out, I found the email пїЅ at a newer email address I have been using vs. the one I share with my wife. But before I discovered the original email, I called you this morning and left a message. I received a call back, 10 minutes before you opened Hawaii time, and everything was easily confirmed in terms of our rental from Alamo. I should also mention that I had previously reserved a car through Hotwire, at Enterprise. As it turns out, that car was going to cost almost double what I ended up paying through CarRentalHawaii. You were recommended to me from the owner of the condo in which weпїЅll be staying during our 10-day visit. IпїЅm not sure if it was Nick who I spoke with this morning but, whoever it was, the person was very helpful пїЅ and concluded with a reassuring comment that if we had any problems or issues while in Hawaii, to be sure to call. That was a very nice touch at the end of our phone call.
SoпїЅthank you. I feel like IпїЅm in good hands regarding our car rental, and I appreciate the fact that your customer service, so far, is outstanding. At the conclusion of our trip, if all goes as I expect, I certainly will be sharing with my 300 Facebook friends that, if going to Hawaii, they should start first with CarRentalHawaii. Thanks again.