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Thanks for calling message is not enough today. We assure your customers we have a process that not let go your customer complaints into black hole. Smart CRM will automatically generates easy follow instructions to submit complaints and a way to monitor and follow up the same. The process intelligent enough to notify the effected persons. We not only help you in improvement of your support and maintaining low cost for support but also increasing your customer satisfaction and retention.

Whether its on IVR/SMS or Email alerts our escalation

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