Safeway Insurance Company Review #auto #coverage #quotes

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Safeway Insurance Company Review

By Janet Hunt. Insurance Company Reviews Expert

Janet Hunt has been working in the insurance industry for over 15 years. She began her career as a customer service representative for a well-known insurance carrier.

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Even though this is a relatively small company in comparison to giant companies such as Progressive or GEICO. you still receive good value for your insurance dollar and reliable customer service. The company’s headquarters is located in Westmont, Illinois with field offices located throughout the U.S. Safeway has over 450 employees with an annual revenue in excess of $300 million.

Safeway Insurance seems to focus on offering affordable options to drivers who may not want all the extras but just basic insurance coverage options.

This can be an important option for families who need to save money until they are able to afford more insurance coverage. Safeway is the largest family-owned privately held insurance company in the United States. It prides itself on being family owned and offering customers a personal touch through its local offices across the U.S.

The Safeway Insurance group of companies include:

  • Safeway Insurance Company
  • Safeway County Mutual Insurance Company
  • Safeway Direct Insurance Company
  • Safeway Insurance Company of Alabama

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  • Safeway Insurance Company of Arkansas
  • Safeway Insurance Company of Georgia
  • Safeway Insurance Company of Louisiana
  • SPIC Financial Corporation
  • Safeway Property Insurance Company

Financial Stability and Customer Service Ratings

Safeway Insurance is an “A” Excellent rated insurance company by A.M. Best insurance rating organization. Demotech insurance rating organization also rates Safeway Insurance with an “A” Exceptional rating. This high financial stability rating lets you know that the company is financially able to pay creditors and cover any claims. You can feel secure in the knowledge that the insurance company will be around when you need it most. J.D. Power and Associates has also given Safeway Insurance a high customer satisfaction rating.

The Better Business Bureau gives Safeway Insurance an “A-” rating with 35 customer complaints filed over a three-year time span. Of these complaints, most were in the areas of product or service problems.

Insurance Products and Policy Options

Safeway auto insurance offers basic policy options that meet state insurance requirements as well as coverage for comprehensive, collision and uninsured motorist protection. In addition to an automobile policy, Safeway Insurance customers can also buy policies for home, renters, condo and mobile home insurance.

You can buy a Safeway Insurance policy in these states:

  • Alabama
  • Arizona
  • California
  • Florida (Property Insurance Only)
  • Georgia
  • Illinois
  • Louisiana
  • Mississippi
  • New Mexico
  • Texas

Pros Cons


Safeway Insurance has excellent financial strength and customer service ratings. It offers customers a useful website with helpful tips such as what to do after an auto accident. Safeway offers coverage to drivers who may have less than perfect driving records and may not be able to find coverage elsewhere and for those who have never had insurance coverage before. Local agents can sit down with you and help you find affordable options to meet your financial situation and your insurance needs.


While Safeway Insurance offers affordable insurance options, coverage is only available in 10 states. Also, if you live in Florida, you can only buy property coverage. While a variety of insurance products are available, if you need a full line of insurance product options, you may not be able to buy them all from Safeway Insurance such as motorcycle insurance.

Contact Information

To find out more about the insurance products offered by Safeway Insurance or find a list of local agent offices, you can visit the Safeway Insurance website or call 630-887-8300.

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