Now Hiring Call Center Supervisors, CATSONE Organic, Closed Job, now hiring charlotte nc.#Now #hiring #charlotte #nc

Now Hiring Call Center Supervisors

– Manages call routing and scheduling to ensure required coverage.

– Provides direction to ensure accuracy of forecasted internal and outsourced call volume for the call center.

– Assists with the development of call center technology and productivity tools.

– Tracks, analyzes, and reports performance data on key departmental initiatives.

– Creates an environment that fosters teamwork and accountability and positively impacts the customer experience.

– Provides input as well as communicates company strategy and motivates the team toward achieving company vision.

– Ensures that work/escalated issues are addressed and completed in a timely manner.

– Provides leadership, guidance, and direction to leaders and technical staff.

– Hires, coaches, and evaluates personnel and leadership based on performance standards.

– Consistent exercise of independent judgment and discretion in matters of significance.

– Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

– Other duties and responsibilities as assigned.

– HS Diploma/GED or Equivalent

– Generally requires 1-3 years related experience

Posted date: 1 month ago

Browse Call Center Manager jobs in Charlotte North Carolina:

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Call Center Agents and Managers

2freenites.com in Charlotte, NC

Posted 25 days ago on ZipRecruiter

This fast growing call center has immediate openings for highly motivated individuals looking for a fast paced position. If you are motivated by money, this is an excellent opportunity start a career .

Business Development Manager – Call Center Manager

Proactive Dealer Solutions in Charlotte, NC

Posted 13 days ago on ZipRecruiter

As the Call Center Manager, you will be held accountable for: * Maximizing sales and profitability of the center to agreed levels of performance * Collect and analyze metrics run reports * Train and .

Benefits Advisor – Call Center Experience A Plus

Posted 24 days ago on ZipRecruiter

Customer Relationship Management, Customer Service, Meeting Sales Goals, Motivation for Sales . Medicare, Commercial Health Care and or Telesales call environment Industry and Product Knowledge .





Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.