Finance & Business

Jan 14 2020

Firestone oil change coupon


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Firestone oil change coupon-They scratched my rims while patching up my tire that had a nail in it. They tried to hand write that the scratch was already there, but forgot the typed …

Firestone Service Centers

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Firestone Service Centers Reviews

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Firstly, it’s so complicated to leave a review from your website, you need to work on that. I woke up Wednesday with a flat tire. I pulled it off and used my wife’s car, take it to your location on 91st St in Tulsa OK. I was met by a young man, **, who asked when I needed to get to work and I told him 15 min ago. He worked to fix my tire 30 min before the store opened, got me back home before my wife was late for her work and got me back on the road. If I could, I’d hire him away from you. Just want him to be recognized for what he does for you when no one is looking. He’s the kind of employee that makes you look good. Just sayin’.

If I could give him 6 stars, I would.

Thank you for reaching out to Firestone, Bernard. We are happy to hear that we were able to have your tire repaired in time for you and your wife to to get to work. We appreciate your business with Firestone and look forward to working with you in the future. ^Miguel

I have been using Firestone since I moved to MN 4 years ago. The management and workers have always been great to work with. Although the information isn’t always what I wanted to hear about what was needed in my car, that have always been honest with what you needed to have done. They’re always friendly and willing to go out of their way. Shout out to the management! I will always use Firestone no matter where in the US I end up because of the example the Rochester, MN shop has set!

Hello. We are happy to hear that our Rochester Firestone Complete Auto Care location has been able to provide you with such outstanding service. Thank you for providing us with this feedback, we value you as a loyal customer. We look forward to the services you again. ^SB

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The Service Center in Menomonee Falls, on Appleton Avenue, will be the tire destination I’ll shop at for many years. I bought a new, not used, Honda Civic from Schlossmann’s Honda City in January of this year. About six months later I started hearing the telltale sounds of an out of round tire. I called the dealer and talked to the manager. He was extremely arrogant and told me flat out, he’s not replacing any tires on my car.

I called Honda America and they suggested I call a Firestone dealer. I did, the one at N83W15300 Appleton Avenue, Menomonee Falls, WI. I told a service writer my issue and within a half an hour it was discovered that, yes, I had a tire out of round, within a half an hour from that, I was back on the road with a new tire. Nothing out of my pocket! Awesome Service Center, I highly recommend them! I would stay away from Schlossmann’s Honda City! What would’ve it cost them, about $60 that they would be reimbursed for?

Thank you for sharing your experience with Firestone, Mike. We happy to hear that we were able to get you back on the road in a timely manner. Thank you for being a valued Firestone customer and we look forward to working with you in the future. Please let us know when to schedule your next maintenance service. ^ML

I went into the Firestone in Newport, KY on November 17th for an oil change. When my car was ready, I drove it off of the lot. I get only a few miles from Firestone and my car starts smoking, really bad! I took it back to Firestone and I told ** what was going on, he listened to me. They corrected the problem. On this past Sunday, I was driving to church and my “check engine” light went on and it acted as if it was going to cut off! I wasn’t happy! I called after church and I spoke with **, he said for me to bring my car in. I took it in, met with ** and with **. I chose to leave my car overnight for them to be able to fix the problem because keep in mind, nothing was wrong with my car before I took it into Firestone for just a simple oil change.

It’s Monday and ** calls me. He describes to me what was going on with my car, he was trying to explain to me that what was going on was totally unrelated to the oil change. I was not happy, and I did let ** know this. After ** explained to me in his professional manner, I ask him how much everything would cost. Again, I let ** know that I wasn’t happy.

I have been a customer with this particular Firestone for some time now. I had ALWAYS received GREAT service. ** let me know that my car would be ready to pick up after I got off from work. I thanked him, but I still wasn’t happy. ** later called me to let me know that my car was ready. I told her that I knew that it would be because ** said that it would. I asked ** what was the total cost so that I would have the exact money to take into the facility, and ** said, “Nothing.” I was like, I needed to hear her say that again because I really didn’t believe what my ears was hearing! I said, “What did you say?” She said, “Nothing, Iris, you don’t owe a thing. We took care of this for you. We appreciate you as our customer.” I was shouting within myself, “HALLELUJAH!”

My daughter picked me up from work to take me to Firestone because I had taken the bus into work. When I arrived at Firestone, I saw ** wearing a smile. She took the time to explain to me, “like a doctor” exactly what had happen to my car. ** said that ** said that with good conscience, he really couldn’t say for sure if it was something that they had caused, or if it was something that was already there. This was late in the evening and ** and ** took time with me. ** showed me the piece, the object that was taken out of my car and ** let me know that the Chevrolet Sonic’s are known for these types of problems.

I will ALWAYS make Firestone my car shop! Firestone in Newport, Kentucky at 61 Carothers Rd. 41071. I will be getting a new car soon, but as soon as my warranty runs out, I will be right back at Firestone in Newport, Kentucky, as long as **, **, **, **, and ** are there. I have been telling all of my associates, family and friends about Firestone in Newport, Kentucky and I will be saying even more, now! I will keep in touch, I will be bringing pizzas, pop and wings to celebrate my new car with them. They are wonderful people and they really didn’t have to be as honest and good natured as they are, but they are. I am forever grateful. Love you guys! God bless you all.


Firestone oil change coupon


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