Loan Payment Assistance
BBVA Compass is here to help whether you need loan payment assistance for Real Estate loans, installment loans or credit cards.
Loan Repayment Options
The definitions of payment options provided above are for your convenience only. This is not an offer to enter any of the mentioned programs. The programs/options mentioned above are not available to everyone. Each borrower must be assessed on a case by case basis. Please note that participation in a debt repayment program may have an effect on your credit rating.
To discuss any of the options listed above, ask questions, or address other possible solutions, please:
- Call 1-866-681-1662 for Loan Payment Assistance
- Call 1-877-841-8144 for Real Estate Payment Assistance
- Contact us online
If you would like to assert there has been an error made with the servicing of your consumer mortgage loan, or if you would like to request information about the servicing of your consumer mortgage loan, and if you would like your assertion or request to be treated in accordance with the procedures provided in 12 C.F.R. Parts 1024.35 and 1024.36, then you must send written notice to us at Compass Bank, PO Box 10184, Birmingham, Alabama 35202. Otherwise, we will treat your assertion or request per our standard policies and procedures.
You have certain rights under Federal law related to resolving errors and requesting information about your mortgage account, and you may learn more about your rights by contacting Compass Bank, or by visiting http://www.consumerfinance.gov/mortgage/
All loans subject to approval, including credit approval.