Monitor, analyze and optimize customer experience with an enhanced 360-degree view of every single user journey. Digital experience monitoring provides business-critical analysis and understanding of how your application s performance impacts user experience and your bottom line. Dynatrace gives you the ability to see applications the way your customers do and provides insights to stay competitive in today s market.
Dynatrace provides full insight across all channels
Dynatrace analyzes each customers digital journey in real-time to evaluate satisfaction.
- Monitor real user experience
- Problem resolution
Monitor and analyze web application availability and performance SLAs globally, 24 hours a day.
- Simulate customer journeys
- Competitive benchmarking
Real-time insights to help optimize user experiences.
- Mobile application performance management
- Crash analytics
Powered by AI, Dynatrace redefines digital experience monitoring
- Integrated view of the user experience across all mobile and web applications
- Full stack monitoring including backend services performance
- Ensure web applications are available and performing to meet SLAs
- Manage CDN and 3rd party performance
- Proactive problem analysis
- Artificial intelligence automatically pinpoints reason for underlying performance issues
Monitor and improve customer experience for digital business success
Understand how performance impacts your bottom line
- Multi-channel overview of your customer satisfaction and business outcomes
- Performance tuning based on real user experience and digital-business outcomes
- Optimize every single customer journey with actionable insights
- Better collaboration between business development and operations
Fast complaint resolution
- Replay individual customer transactions for rapid problem handling
- Pinpoint issues and drill down to their root-causes
- Proactively manage customer experience and prevent poor app ratings