Call Center Outbound
How Can I Make More Outbound Calls?
Growing a successful company is a constant quest for a new business – and that means lots of outbound calls. CallFire’s automated calling system lets you run multiple telemarketing campaigns at once. You can track statistics to get a handle on how well each campagin is performing. Our outbound call center allows you to operate hundreds of phone lines per campaign, and make more than a million outbound calls each day! CallFire’s online call center lets you work whenever – and wherever – you want to. Pair our calling center with our automated IVR solution and have inbound calls routed to the appropriate agent via a touch-tone voice IVR menu system. You can also make an outbound IVR voice call to clients for surveys, polls, etc.
Our Cloud Call Center application enables you to:
Run multiple outbound telemarketing campaigns simultaneously
Set different call volumes for each campaign
Support 1 to 500 agents from home or office
Make unlimited outbound calls and run outbound call tracking for each and every one
Integrate existing phone lines and hardware with our outbound calling software
Track statistics and create outgoing voicemail messages
Speaker 1: How can my business use the Cloud Call Center? Here’s an example. Robert is a mortgage broker with a team of sales agents to call customers, but his agents are frustrated because everything they do is slow. They dial phone numbers by hand, listen to endless ringing, and manually jot down notes about each call. When they get someone’s voice mail, they leave the same message over and over again, wasting time and getting irritated, so Robert turns to CallFire to help turn things around. He uploads his list of customers and writes a script for his agents. Robert can even integrate CallFire with his CRM system, so agents have useful customer information before they’ve even said hello.
When Robert’s agents log in to CallFire, his system begins dialing auto-magically. CallFire filters out busy signals and bad phone numbers, and if agents get someone’s answering machine, they can hit the smart drop button to leave a prerecorded message while moving on to the next call. No more waiting for the beep. CallFire’s Cloud Call Center works with any phone anywhere, meaning Robert’s agents can work from home. This saves money and boosts morale, making agents even more energetic on sales calls. The Cloud Call Center is one big uber intelligent automatic switchboard in the sky. Developers can even use CallFire APIs to create virtual call-center apps of their own. To learn more, visit CallFire.com, or call 877-897-FIRE.
Setting Up Cloud Call Center is as easy as 1. 2. 3.
1 Setup your recordings and script to your campaign
2 Upload your recipient list from CSV or XLS
3 Schedule when you want to start your campaign
This is not just about providing outbound call center services. It’s an inbound and outbound call center solution that will help you streamline your business using the best outbound call software around. Using CallFire’s interactive voice response, outbound marketing just got easy.
Sign up with CallFire Today!
- Easy-to-use, web-based solution
- Only pennies per minute
- No setup fees
- Expert, friendly support
- Get started immediately