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Privacy Policy

  • Residents of California: Other than for our everyday business purposes, we will not share your personal information with non-affiliates or affiliates without first giving you additional privacy choices.
  • Residents of Vermont: Other than for our everyday business purposes, we will not share the following without first giving you additional privacy choices: (i) personal information with non- affiliates; and (ii) personal information about your creditworthiness with affiliates or joint marketing partners.

Notification of Changes Our Privacy Policy might change from time to time. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Customers may notify BlueHarbor, LLC of changes of their personal information by calling us toll free at (866) 677-8630.

Online Security BlueHarbor recognizes and respects the privacy and security of our customers. These online transaction practices are presented to help you understand our commitment to your online privacy and security and to allow you to assist us in fulfilling our commitment to you.

E-Mail All E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you must follow the procedures below or you may want to call us or send it through the U.S. mail instead.

To help ensure secure transmissions, your e-mails to us should be sent within our password-protected financial services system. To send a secure message, log in to your account using your user name and password. Inquiries sent through this method are secure and use Secure Sockets Layer (SSL) technology. Never send e-mails containing sensitive information to us through the “Contact Us,” “Info” or any other e-mail address that is outside the password-protected financial services system. To ensure our response back to you is secure, we will only provide confidential account information in a response that is provided to you through the secure pages within the password-protected financial services system.

About “Cookies” When you logon to any of our systems or web pages, we use a “cookie” as part of our interaction with your browser. A “cookie” is a small text file or text identifier placed on your computer by us. Cookies are commonly used on websites and do not harm your system. We use cookies to provide you with a more personalized experience at our website. Some portions of our website require the use of cookies for proper function. These cookies do not collect personally identifiable or confidential information.

Protecting Your Personal Identification Number (PIN) Our employees WILL NEVER ask you for your online password. If you are asked for this information, please call us toll free at (866) 677-8630 immediately and report it to management.

No Data “Capture” with Planning Tools From time to time there may be planning tools throughout our site to help you make the financial decisions that are right for you. If these tools are available we encourage you to try all of your “what-if” scenarios as often as you like. Examples include the loan calculators. We do not capture the personal information you provide on these planning tools, unless you choose to apply for a loan while using the tool.

How to Protect Yourself from Fraudulent Emails Protecting your personal information is of the utmost importance to us. Recently a new form of fraudulent email called “Phishing” has emerged over the Internet. Phishing emails are created to look like a legitimate email from a particular organization. The goal of phishers is to trick you into providing your personal information that can then be used for identity theft or to compromise your bank or credit card accounts.

Safe Login To log in to your account you will always need to use the User Name and Password combination you created at the time you opened your account. To access the BlueHarbor website, open a new web browser (e.g. Internet Explorer, Safari or Chrome) and type in the following:

Email Greetings Emails from BlueHarbor will address you by your name. Fraudulent emails often include the salutation “Dear Valued Customer” or “To Whom It May Concern”.

Email Attachments Emails from BlueHarbor or will never ask you to download a software program. Software programs contained in fraudulent emails often contain viruses that may harm or compromise your computer.

Never provide the following information via email:

  • Your Full Name
  • Social security number
  • Driver’s license number
  • Mother’s maiden name
  • Email and password combination

If you have concerns that your personal data was potentially been misused, contact us by phone at (866) 677-8630.

BlueHarbor, LLC is a wholly owned business of BlueYield, Inc. Visit our parent company at for more information.

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